Connect Italia Digitale - Telecom Infrastructure & Membership

This privacy policy describes how Connect Italia Digitale, located at 24 Via della Moscova, Piano 3, 20121 Milan, Lombardy, Italy, collects, uses, and protects the personal data of users of our online platform and associated services.

Who is Responsible for Your Data

Connect Italia Digitale, with its physical address at 24 Via della Moscova, Piano 3, 20121 Milan, Lombardy, Italy, acts as the data controller for personal data processed through our site and in relation to the services we provide, including mobile network deployment and optimization, fiber optic network installation, wireless coverage solutions, digital connectivity consulting, and network maintenance and support.

Information We Collect

We collect information to provide and improve our services and our online platform. The types of personal data we may collect include: - Information you provide directly to us: This includes information you provide when you contact us, register interest in our services, or submit forms on our site. This may include contact details such as your name, company name, and professional contact information. - Information collected automatically: When you visit our site, we may collect information automatically through cookies and similar technologies. This may include technical information such as IP address, browser type, operating system, referring URLs, device information, and usage data such as pages visited, time spent on pages, and click patterns.

How We Use Your Information

We use the personal data we collect for various purposes based on specific legal bases: - To provide and manage our services: We use your information to deliver the services you request, manage your account or inquiries, and perform our contractual obligations. This is based on the necessity for the performance of a contract with you or to take steps at your request before entering into a contract. - To communicate with you: We may use your contact information to respond to your inquiries, provide updates about our services, or send you information you have requested. This is based on our legitimate interests in communicating with prospective and existing clients or based on your consent where required. - To improve our online platform and services: We analyse usage data to understand how our site is used, identify areas for improvement, and enhance user experience. This processing is based on our legitimate interests in operating and improving our business and services. - For marketing purposes: Where permitted by law and based on your consent or our legitimate interests, we may use your information to send you promotional materials about our services that may be of interest to you. - To ensure security and prevent fraud: We process information to protect the security of our site, services, and users, and to detect and prevent fraudulent activities. This is based on our legitimate interests in protecting our business and complying with legal obligations. - To comply with legal obligations: We may process your information when necessary to comply with applicable laws, regulations, or legal processes.

Legal Bases for Processing

We process your personal data relying on the following legal bases under the General Data Protection Regulation (GDPR): - The processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract. - The processing is necessary for compliance with a legal obligation to which we are subject. - The processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms which require protection of personal data. - You have given consent to the processing for specific purposes.

Data Retention

We retain your personal data only for as long as is necessary for the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your personal data, we securely delete or anonymise it.

Sharing Your Information

We may share your personal data with third parties in the following circumstances: - Service Providers: We may share information with trusted third-party service providers who perform services on our behalf, such as IT support, hosting, analytics, and professional services. These providers are contractually obligated to protect your data and use it only for the purposes for which it was disclosed. - Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). - Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction.

International Data Transfers

We may transfer your personal data to countries outside the European Economic Area (EEA) where data protection laws may differ from those in your country. When we do so, we take steps to ensure that appropriate safeguards are in place to protect your data, such as relying on adequacy decisions, standard contractual clauses approved by the European Commission, or other lawful mechanisms.

Your Data Protection Rights

Under the GDPR, you have certain rights regarding your personal data: - The right to access: You have the right to request copies of your personal data. - The right to rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete. - The right to erasure: You have the right to request that we erase your personal data under certain conditions. - The right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain conditions. - The right to object to processing: You have the right to object to our processing of your personal data under certain conditions. - The right to data portability: You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions. - The right to withdraw consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

If you wish to exercise any of these rights, please contact us in writing using the contact details provided below. We will respond to your request within the timeframes required by law.

You also have the right to lodge a complaint with a supervisory authority, particularly in the Member State of your habitual residence, place of work, or where an alleged infringement of the GDPR occurred. The relevant supervisory authority in Italy is the Garante per la protezione dei dati personali.

Cookies and Similar Technologies

Our online platform uses cookies and similar technologies to function effectively, analyse traffic, and improve user experience. A cookie is a small file placed on your device. You can control the use of cookies through your browser settings, although disabling cookies may affect the functionality of our site. Please refer to our Cookie Policy for more detailed information about how we use cookies and how you can manage your preferences.

Children's Privacy

Our online platform and services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16 without verifiable parental consent, we will take steps to delete that information.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

If you have any questions about this privacy policy or our data protection practices, you can contact us in writing at:

Connect Italia Digitale
24 Via della Moscova, Piano 3
20121 Milan, Lombardy
Italy